AutoEdge FAQ

Please contact us by sending an e.mail to customer@glassguide.com.au

Please ensure that you log out after each session otherwise access will be blocked and you will not be able to log in again. In that case please contact us by sending an e.mail to customer@glassguide.com.au

You can adjust the mileage by entering the desired number of kilometres in the corresponding field “Actual KM”

Please use all available identification options (Vehicle Identification number (VIN), National Vehicle Identification Code (NVIC), search tree. If the vehicle still cannot be found, please send the vehicle details e.g. year, make, model, variant or NVIC by e-mail to customer@glassguide.com.au

Historical valuations are not included in the basic version of AutoEdge. Please contact us at customer@glassguide.com.au

The data is not included in the basic version of AutoEdge. Please contact us at customer@glassguide.com.au

Please contact us by sending an e.mail to customer@glassguide.com.au

If you cannot find the answer you are looking for, please contact our Customer Experience Team